Axis is an AI operations team for home-service businesses. It answers every call, texts missed callers back in under 60 seconds, books the job, and sends the closest crew. Then it keeps working — marketing, follow-ups, and the back office — while you're under the sink.
The problem
If you run a home-service business, your phone is your pipeline. Every call you miss while you're on a job, after-hours, or just driving between visits is a customer your competitor picks up.
Most teams duct-tape this with answering services, voicemail trees, or “we'll call you back” forms. They're slow, they don't qualify the lead, and they don't book. Axis does — automatically, in seconds, in a tone that sounds like you.
Built for owner-operators and growing trades teams. No prompts to write. No bots to babysit. When you're in, the device ships next day, pairs with your business number, and starts answering calls the same day.
How it works
We pre-configure a hardened Android handset, ship it overnight, and pair it with your business number. Every interaction streams into your CRM — every workflow is deterministic, auditable, and recoverable.
Twilio routes the call through Axis. The AI greets the caller, captures their intent, and offers to take a message or book a slot.
If nobody answers, Axis texts the caller within 60s, qualifies them, and surfaces them to your CRM.
Real availability slots are sent over SMS. The lead picks one. Your calendar updates instantly.
Axis puts the job on your crew's schedule, keeps the customer updated, and tracks the visit timeline in your dashboard.
What it does
Reception is where Axis starts. It runs the rest of the operation too — the parts of your business that don't involve a wrench. One hire, the whole back office.
Answers every call and text, day or night, in a voice that sounds like your shop — never a missed lead, never voicemail.
Qualifies the lead, offers real availability over SMS, books the job, and keeps the customer in the loop from booked to done.
Re-engages cold leads, confirms appointments, and asks for the review after the job — the busywork that quietly grows revenue.
Writes and posts your content every day and keeps your listings current, so you stay visible without lifting a finger.
Drafts invoices, fills forms, collects e-signatures, and turns any document you hand it into something it can act on.
Approval policies, risk-scored autonomy tiers, and an immutable audit log for every action — nothing happens you can't see or undo.
Why now
Deloitte's 2026 State of AI in the Enterprise surveyed 3,235 leaders across 24 countries. The findings tell us where the puck is going — and why an operations layer like Axis is non-optional, not nice-to-have.
Axis runs as your operating model — not a chatbot on top of one. Specialists hand work off through a dispatch tree your team can see and override.
Approval policies, risk-scored autonomy tiers, immutable decision logs, and a built-in Chief Compliance Officer covering PII (US frameworks) and GDPR (99 articles) on day one.
Per-tenant VM substrate, locally-hosted image generation, documented model country of origin per tool. Your data stays in your region, on infrastructure you can audit.
Stats from Deloitte AI Institute, State of AI in the Enterprise: The untapped edge (January 2026). Survey of 3,235 director-to-C-suite leaders across 24 countries, August–September 2025.
Built for the trades
From a solo truck to multi-location operations with 25+ technicians. The dispatch flow scales with you.
Pricing
Every plan includes the device, the AI, the CRM, and unlimited SMS. Cancel anytime. Founding customers lock in launch pricing.
Starter
$199/ mo
Solo operators
Pro
$499/ mo
Growing teams
Concierge
Custom
Multi-location · done-for-you
Rolling out in waves · Founding teams first · No commitment