Axis is the AI operations layer for plumbers, HVAC techs, electricians, roofers, locksmiths, and any business that needs autonomous employees running 1 to 25 trucks. We answer every call, text missed callers back in under 60 seconds, book real appointments, and keep your crew on a clean handoff — so leads stop slipping through the cracks.
The problem
If you run a home-service business, your phone is your pipeline.Every call you miss while you're on a job, after-hours, or just driving between visits is a customer your competitor picks up.
Most teams duct-tape this with answering services, voicemail trees, or "we'll call you back" forms. They're slow, they don't qualify the lead, and they don't book. Axis does — automatically, in seconds, with a tone that sounds like you.
Built for owner-operators and growing trades teams. No prompts to write. No bots to babysit. The device ships next day, pairs with your business number, and starts answering calls the same day.
How it works
We pre-configure a hardened Android handset, ship it overnight, and pair it with your business number. Every interaction streams into your CRM — every workflow is deterministic, auditable, and recoverable.
Twilio routes the call through Axis. The AI greets the caller, captures their intent, and offers to take a message or book a slot.
If nobody answers, Axis texts the caller within 60s, qualifies them, and surfaces them to your CRM.
Real availability slots are sent over SMS. The lead picks one. Your calendar updates instantly.
Axis assigns the closest tech, shares ETA with the customer, and keeps the visit timeline in your dashboard.
The market signal
Deloitte's 2026 State of AI in the Enterprise surveyed 3,235 leaders across 24 countries. The findings tell us where the puck is going — and why operations layers like Axis are non-optional, not nice-to-have.
Hermes runs as your operating model — not a chatbot on top of one. Specialists hand work off through a dispatch tree your team can see and override.
Approval policies, risk-scored autonomy tiers, immutable decision logs, and a built-in Chief Compliance Officer covering PII (US frameworks) and GDPR (99 articles) on day one.
Per-tenant VM substrate, locally-hosted image generation, documented model country of origin per tool. Your data stays in your region, on infrastructure you can audit.
Stats from Deloitte AI Institute, State of AI in the Enterprise: The untapped edge (January 2026). Survey of 3,235 director-to-C-suite leaders across 24 countries, August–September 2025.
Built for
From a solo truck to multi-location operations with 25+ technicians. The dispatch flow scales with you.
Deterministic workflows
Each workflow is a state machine, not an autonomous agent. Every transition is logged. Every step retries on failure.
Missed call recovery
call.missed
Inbound lead qualification
call.inbound
Appointment coordination
lead.qualified
Escalation
message.received
Follow-up reminder
lead.created
Review request
appointment.completed
Pricing
Every plan includes the device, the AI, the CRM, and unlimited SMS. Cancel anytime.
Starter
$199/ mo
Solo operators
Pro
$499/ mo
Growing teams
Concierge
Custom/ mo
Multi-location
Device ships next day · Cancel anytime · No prompts to write